Privacy Policy

Last updated: May 24, 2025

Coherency (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By visiting our website or interacting with our services, you agree to the practices described here.

1. Who We Are

Coherency is a design service provider based in Turkey. We offer design solutions for digital products through project-based and subscription-based services.

2. What We Collect

We only collect the personal information you choose to provide.

This may include:

  1. Your name and email (when you book a call or send us a message)
  2. Project-related details (when you engage with our services)

We do not require you to create an account.

3. How We Use Your Information

We use the information you provide to:

  1. Communicate with you about your project
  2. Schedule meetings and respond to inquiries
  3. Process payments (via third-party providers)
  4. Improve our site and services

We do not use your data for email marketing or advertising.

4. Payment Processing

All payments are handled securely by PocketsFlow, which uses Stripe as its underlying payment infrastructure. We do not store or process your payment details directly.

5. Meeting Scheduling

We use Cal.com to schedule calls. When you book a meeting, Cal.com may collect basic personal information (like your name and email) to facilitate the booking.

6. Analytics & Heatmaps

We use privacy-conscious tools to understand how our website is used:

  1. Hotjar (for anonymous heatmaps and user behavior insights)
  2. Umami (for lightweight, privacy-friendly analytics)

These tools do not intentionally collect personally identifiable information. Hotjar anonymizes IP addresses and suppresses keystroke data, but may temporarily process pseudonymous usage data (e.g., session IDs, mouse activity) to provide analytics.

7. Cookies

We do not use advertising or pixel-tracking cookies. However, third-party services such as Hotjar and Cal.com may store cookies to support analytics or scheduling functionality. These services may collect anonymized or pseudonymized usage data to help us understand how visitors interact with the website.

8. Data Sharing

We do not sell, rent, or share your personal information with any third parties, contractors, or marketing partners.

9. Your Rights

If you’ve shared personal information with us, you can request to:

  1. Access or correct your data
  2. Ask us to delete it

To make a request, email us at admin@coherency.studio.

10. International Use

Although we are based in Turkey, our services are available globally. If you're visiting from a region with strict data laws (like the EU or California), we aim to comply with applicable privacy standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact

Questions? Reach out anytime at: admin@coherency.studio.